Quick Start
- Start a new chat or open an existing one
- Click the upload button in the chat input area
- Select up to 5 files
- Once uploaded, the AI assistant can reference and analyze these files during your conversation
Join our user sessions and talk to us so we can understand your feedback better and in more depth.
Supported File Types
Documents
- PDF (.pdf)
- Microsoft Word (.doc, .docx)
- Microsoft Excel (.xls, .xlsx)
- Microsoft PowerPoint (.ppt)
- Text files (.txt, .csv)
- Web pages (.html)
Images
- JPEG (.jpg, .jpeg)
- PNG (.png)
- SVG (.svg)
File Size Limits
- Maximum file size: 20MB per file
- Maximum files per message: 5 files
Best Practices
- đź“„ Convert large documents to PDF format for optimal processing
- đź“Š Break large spreadsheets into smaller, focused files
- 🖼️ Use compressed images when possible
Working With Files
What You Can Do
- Reference specific parts of documents in your questions
- Analyze content across multiple files
- Extract insights and summaries of non-tabular information
- Compare information between documents
Current Limitations
Self Awareness
- The system is not self-aware when files are uploaded. This means that asking non-specific questions like “summarize this file” will not yield satisfactory results.
- Tip for success: ask specific questions about the file, using the language that’s present in the document.
Processing Speed
- Processing time varies based on document length, not just file size
- Larger documents (especially those with many pages) may take longer to process
- We're actively working on three possible optimization solutions to improve processing speed
File Operations
- The AI
cannot
modify files directly - The file handling
cannot
perform data analysis on spreadsheet data - Operations like "take column A and reformat it into column B" are not currently supported
- Files serve as reference material only
Tips for Optimal Use
- Prepare Your Files
- Use text-searchable PDFs rather than scanned documents
- Convert complex files to simpler formats when possible
- During Conversations
- Be
specific
when referencing file content - Break down complex questions into smaller parts
- Ask specific questions about the file, using the language that’s present in the document.
- Performance Optimization
- Start with smaller files to test functionality
- Remove unused files from chats to free up space
Claude PDF Handling
Use Claude Sonnet 3.5 model for best performance with PDF files.
Getting Help and Giving Feedback
- Submit feedback through the in-app feedback button
- Best practices that will help us resolve your issue very quickly
- Add link to the chat where the problem happened
- Add a quick screen recording (we use loom internally)
Coming Soon
- Improved processing speed
- File storage in your workspace to reference in other chats
- Advanced file operation capabilities (okay, not so soon)