How to upload files and images

Quick Start

1. Start a new chat or open an existing one
2. Click the upload button in the chat input area
3. Select up to 5 files
4. Once uploaded, the AI assistant can reference and analyze these files during your conversation

Supported File Types

File Size Limits

• Maximum file size: 10MB per file
• Maximum files per message: 5 files

Best Practices

• 📄 Convert large documents to PDF format for optimal processing
• 📊 Break large spreadsheets into smaller, focused files
• 🖼️ Use compressed images when possible

Working With Files

What You Can Do

• Reference specific parts of documents in your questions
• Analyze content across multiple files
• Extract insights and summaries of non-tabular information
• Compare information between documents

Current Limitations

Self Awareness

• The system is not self-aware when files are uploaded. This means that asking non-specific questions like “summarize this file” will not yield satisfactory results.
• Tip for success: ask specific questions about the file, using the language that’s present in the document.

Processing Speed

• Processing time varies based on document length, not just file size
• Larger documents (especially those with many pages) may take longer to process
• We're actively working on three possible optimization solutions to improve processing speed

File Operations

• The AI cannot modify files directly
• The file handling cannot perform data analysis on spreadsheet data
• Operations like "take column A and reformat it into column B" are not currently supported
• Files serve as reference material only

Tips for Optimal Use

1. Prepare Your Files
• Use text-searchable PDFs rather than scanned documents
• Convert complex files to simpler formats when possible
2. During Conversations
• Be specific when referencing file content
• Break down complex questions into smaller parts
• Ask specific questions about the file, using the language that’s present in the document.
3. Performance Optimization
• Start with smaller files to test functionality
• Remove unused files from chats to free up space

Claude PDF Handling

Use Claude Sonnet 3.5 model for best performance with PDF files.

Getting Help and Giving Feedback

• Submit feedback through the in-app feedback button
• Best practices that will help us resolve your issue very quickly
• Add link to the chat where the problem happened
• Add a quick screen recording (we use loom internally)

Coming Soon

• Improved processing speed
• File storage in your workspace to reference in other chats
• Advanced file operation capabilities (okay, not so soon)

• Quick Start
• Supported File Types
• File Size Limits
• Best Practices
• Working With Files
• What You Can Do
• Current Limitations
• Self Awareness
• Processing Speed
• File Operations
• Tips for Optimal Use
• Claude PDF Handling
• Getting Help and Giving Feedback
• Coming Soon